48
研究、顧問服務及培訓
Research, Consultancy and Training
Knowledge management is a key focus of HKCAAVQ. A learning
organisation must have a process to effectively capture, develop
and share organisational knowledge. This process is important in
supporting and reviewing the core accreditation services provided
by HKCAAVQ. Research is also important in ensuring that our
consultancy and training services are up-to-date and align with
international standards and practices. As a capacity building strategy,
HKCAAVQ’s accreditation and QA training activities cover existing and
potential operators, staff members, as well as Specialists. To uphold
its recognition as a leading player in the quality assurance community
locally and internationally, HKCAAVQ provides consultancy services
relating to accreditation and QA, and also seeks to disseminate its
research findings, where appropriate, locally and internationally.
Developing Quality Indicators
With the launch of Phase 1 of the Quality Management System
(QMS) in February 2015, HKCAAVQ has embarked on analysis of
the data captured in the system. QMS is a knowledge management
system collecting information on accredited operators and learning
programmes. Analysis of such information can inform decision and
policy making, as well as construct track records of operators in
relation to delivery of accredited learning programmes. It is anticipated
that such records will enable HKCAAVQ to better assess the maturity
of operators and respond accordingly.
Consultation on Scope of Sub-areas for
Programme Area Accreditation
Since the launch of the Qualifications Register (QR) in 2008,
qualifications and learning programmes have been classified into 21
areas of study and training. This classification system is referenced by
HKCAAVQ in defining the scope of programme areas in Programme
Area Accreditation (PAA), which is the third stage of the Four-stage
Quality Assurance (QA) Process.
知識管理乃評審局的一項重點研究。評
審局作為一所學習型機構，必須有既定
程序，有效地保存、擴展及分享知識。
這過程對配合及檢討評審局所提供的核
心評審服務至關重要。研究工作亦確保
評審局所提供的顧問及培訓服務，能與
時並進，和配合國際間採納之標準及運
作。作為一項培訓政策，評審局為不同
的對象提供評審和質素保證培訓活動，
其中包括現有和潛在的課程營辦者、評
審局專家及秘書處職員等。為了秉承評
審局在質素保證領域中，於本地及國際
上的領先地位，評審局不僅在香港或以
外地區提供評審和質素保證的顧問服
務，並會選擇適當的渠道，發布其研究
成果。
質素指標之發展
隨著質素管理系統於
2015
年
2
月推出首
階段，評審局已開始分析系統中的數
據。質素管理系統是一個知識管理系
統，用作收集曾參與評審的課程營辦者
及其課程資料。此等分析有助評審局執
行決策及制定相關政策，並建立營辦者
之營運紀錄。預期系統將能令到評審局
在執行評審工作時，能更準確地拿捏課
程營辦者之往績。
學科範圍評審之子範疇
諮詢
自
2008
年資歷名冊推出，資歷及其相關
進修課程被劃分為
21
個學習及培訓範
疇。而評審局「四階段質素保證程序」的
第三階段「學科範圍評審」工作，亦參照
該
21
個學習及培訓範疇。
