The HKCAAVQ conducts research to inform practice and to
support policy development. It also runs training events to build up
the capacity of programme providers, specialists/panel members
and staff in preparation for accreditation processes. As a leading
quality assurance agency in the region, it maintains best practice
in quality enhancement through internal review and monitoring of
its services, provides consultancy services as well as disseminates
research findings and practices locally and overseas. With the help
of an independent Standing Review Committee for Qualifications
Assessment (SRCQA), the HKCAAVQ conducts reviews for
organisations or individuals of qualifications assessment decisions.
Four-stage QA Process Review
The Review of the Four-stage Quality Assurance (QA) Process
initiated by the Council in March 2011 and conducted under the
leadership of a Steering Committee culminated in a refined Model,
after completion of the fact-finding phase and data analysis phase
in the second quarter of 2012. The Steering Committee comprised
local and non-local HKCAAVQ Council Members, expert members as
well as representatives from the Education Bureau (EDB) and the QF
The refined Model was the subject of consultation with stakeholders
in the last quarter of 2012. Consultation was conducted through
face-to-face meetings and online dissemination via email and the
HKCAAVQ website for public access. Altogether 112 specialists/
panel members and 148 representatives of 61 operators attended six
face-to-face consultation sessions. Another 70 (10 from providers)
provided written responses. Findings from the consultation indicate
that the refined model is largely supported by the respondents.
The HKCAAVQ will make reference to comments received from the
consultation in the development of the operational guidelines.
With the endorsement of the Council, the refined Model will be
implemented progressively from June 2013. A pilot study will be
commenced in the second half of 2013 on the newly formalised
Facilitating Phase of Stage 1 Initial Evaluation (IE) and Stage 2
Learning Programme Accreditation (LPA) under the refined Model.
The Facilitating Phase will be fine-tuned after the pilot study.
Gauging Feedback for Continuous Enhancement of Services
The HKCAAVQ collects feedback from operators, panel members
and financial experts engaged in accreditation exercises, as well as
from individuals and institutions using other HKCAAVQ services. The
surveys, conducted primarily through an online platform, form part of
our internal quality assurance process for continuous enhancement.
Surveys of panel members and financial experts are conducted in house.
In the reporting period, we continued the engagement of a
professional agency to undertake the annual Operators’ Survey.
Data collected from the surveys are kept in strictest confidence and
are used for improvement purposes only. Reports of the surveys are
reviewed by the Council; findings and follow-up actions are shared
with respondents during activities such as training workshops or
through written reports circulated to respondents. The findings have
also been considered by the Steering Committee when reviewing the
Four-stage QA Process.
The HKCAAVQ has been commissioned by the Agriculture,
Fisheries and Conservation Department (AFCD) to conduct a
three-year Comparative Study of Veterinary Qualifications. In
the reporting period, the HKCAAVQ visited National Taiwan
University and National Chung Hsing University in Taiwan
in May 2012; University of Copenhagen in Denmark and
University of Helsinki in Finland in December 2012; and South
China Agricultural University in Guangdong in February 2013.
The HKCAAVQ also completed the study of the Royal College
of Veterinary Surgeons of England and the Royal Veterinary
College, the recognition authority of veterinary medicine
education in the United Kingdom, as well as the University
of Tennessee and its accreditation authority the American
Veterinary Medical Association in the United Sates of America
primarily through a paper-based exercise.
The HKCAAVQ has also been commissioned by the Government of
the Macao Special Administrative Region to develop the scope and
content of the quality assurance mechanism for its higher education
sector. The consultancy project is expected to be completed by the
end of 2013.
Training and Capacity Building
As of 31 March 2013, there were 999 Education and Training
Specialists providing their services to the HKCAAVQ. About a quarter
of the Specialists are from overseas; they provide views and advice
from an international perspective and mainly support academic
The HKCAAVQ offers various types of capacity building activities
to prepare operators, specialists and staff for accreditation
exercises. These include training workshops, briefings, seminars
and other events. The HKCAAVQ also runs tailor-made in-house
training programmes at cost upon request by interested operators/organisations. In the reporting period, the HKCAAVQ conducted
one two-day workshop for the higher education sector in Macao by
invitation of the Government of the Macao Special Administrative
Number of Local and Non-local Specialists
To provide further training support to the Specialists and Panel
Members, the HKCAAVQ launched an Online Specialists Resource
Centre in March 2013. The Resource Centre is a one-stop portal
housing the training manual, a training package with video-taped
materials on questioning techniques and other references to build
up the Specialists’ capacity in quality assurance that underpins the
In the reporting year, the HKCAAVQ organised 23 capacity building
events attended by 689 participants.
Breakdown of Capacity Building Events (1 April 2012 – 31 March 2013)
In addition to the above training activities, the HKCAAVQ also held
another 22 specific workshops and briefings on the criteria, standards
and processes for accreditation, involving a total number of 259
participants from 46 operators in the vocational education and training
The HKCAAVQ will continue to explore ways to better meet the
needs and expectations of the education sector, and to work closely
with our stakeholders to enhance their quality assurance capacities.
The HKCAAVQ will commence the pilot study of the Four-stage QA
Process Refined Model in the second half of 2013.