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Institutional Governance and Management

19 September 2017

Good practice classified under: Institutional Governance and Management Student Engagement Student Support Services

Using data to improve retention and student success

Collecting and monitoring data about student engagement and achievement helps identify students who are struggling and enables staff to take timely action.

 

Purpose

Higher education institutions have a responsibility to ensure that students are encouraged and supported to complete their programmes and to achieve to the best of their abilities. Issues that can impact on student progress such as academic challenges, financial concerns, home life struggles, and schedule conflicts can arise at any time. Students will need different kinds of encouragement and support throughout their academic journey. Some higher dducation institutions have systems to keep records of their students and their progress with learning and assessment. The data from such records offers academic staff information to identify and prioritise students that may need help or additional direction.

 

Outcome

Early identification of instances where students might begin to disengage from their courses or start to perform less well gives teachers the opportunity to intervene before the student fails, and this is likely to improve retention and the level of student satisfaction.

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18 August 2017

Good practice classified under: Institutional Governance and Management Student Engagement Student Support Services

Student Charters cultivate shared understanding

Creating and publishing a student charter or student partnerships agreement at institutional level cultivates a shared and transparent understanding between staff and students of what they can and should expect of each other and how to manage their relationships.

 

Purpose

The purpose of this practice is to articulate to students the core values of the education environment of which they are a part, the nature of their responsibilities and what they can reasonably expect from their higher education provider, teachers and support staff. It will provide clarity about why certain behaviors are crucial to participation and success in the higher education community. A Charter will also provide clear explanations of the arrangements for dialogue, representation and communication between students and their higher education institution. It will help to make students aware of the resources and support available to them and how these can be accessed. Finally, it will establish a framework for mutual accountability between students, the higher education provider and the teachers.

 

Outcome

The outcome of this practice is a clear definition and understanding of what students can expect from their higher education institution and what will be expected of students. It will form the basis of the relationship with students and opportunities for further enhancement and collaboration to improve the experience of students.

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18 August 2017

Good practice classified under: Institutional Governance and Management Academic Leadership

Bringing in seasoned researchers to boost research
An academic leader cultivates a research culture within the institution through engaging internal and external seasoned researchers.


Purpose
The purpose of this practice is to promote research and scholarly activities. An academic leader can encourage seasoned internal researchers to share research findings, conduct seminars and serve as mentors of junior staff to foster their research potentials. Similarly external researchers identified through the network and connections of the academic leader can be invited to perform such support activities. A resourceful academic leader may be able to arrange long-term visits by external researchers to boost the research profile of the academic unit. 

Outcome
The outcome of employing this practice is building up research profile and capabilities of the respective academic unit. 
 

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Disclaimer: All contents and any opinions, findings, conclusions or recommendations available in this electronic knowledgebase are for reference only and DO NOT represent HKCAAVQ’s endorsement of these practices in meeting HKCAAVQ’s accreditation criteria and standards.