Institutional Governance And Management
Collaborative/Participative governance to achieve institutional goals 
Collaborative/Participative governance enhances engagement of stakeholders and promotes a harmonious and productive culture for achieving institutional goals.   Purpose The purpose of this practice is to help realise the vision and missions of institutions. Collaborative/participative governance emphasises open communication and participation of stakeholders in governance and decision making that encourages interaction among senior officers, staff and students. It can deepen stakeholders’ sense of belonging through engaging them in different committees at various levels and in evaluation activities. Staff will have greater ownership of the policies/decisions made under the framework of collaborative/participative governance. The sense of ownership will motivate staff to work towards common goals. The concerted effort of staff, as a result, will foster a productive culture within the institution.   OutcomeThe outcome of this practice is that with the inclusive policies developed, management, staff and stakeholders work together for the achievement of institutional goals.
28 Feb 2022
Academic Leadership / Institutional Governance And Management
Multi-level KPIs to inform decision making
Setting Key Performance Indicators (KPIs) to track and monitor performance and progression towards institutional goals and inform decision making.    PurposeThe purpose of this practice is to help achieve institutional goals. KPIs provide qualitative and quantitative measurements of the extent of achievement to inform decision making. Institutional KPIs are set to track and monitor performance and progression towards institutional goals. As units at different levels such as faculties and departments may make different levels of contribution towards the achievement of institutional goals, the KPIs can be adapted by individual academic units to cater for the variation. The overall institutional achievement can be assessed from the aggregation of the performance of individual units.   OutcomeThe outcome of this practice is better decision making. The decision making is evidence based supported by the evaluation of achievement of the KPIs carried out through annual reviews at different levels of the institution. New KPIs for multiple levels may emerge when new targets or goals are identified during the annual reviews.
18 May 2017
Academic Leadership
Good practice classified under: Academic Leadership
An academic leader encourages staff to engage in professional activities such as consulting activities and serving on committees of professional bodies for personal and professional development.   Purpose The purpose of this practice is to broaden the scope of staff’s professional development. Engagement in professional activities increases staff exposure and enables staff to enhance their knowledge, skills and professional experience in their own academic disciplines by way of exchanging ideas and information with other professionals. Such professional development informs teaching.   Outcome The outcome of employing this practice is promoting a culture of continuous improvement in teaching and learning by bringing in new knowledge, skills and experience from the profession. It may also help establish a network that facilitates other staff to participate in similar activities.
18 May 2017
Student Engagement / Academic Leadership / Institutional Governance And Management
Recognising teaching excellence and student achievements
An institution sets up awards to recognise excellence in teaching and outstanding student performance.   Purpose The purpose of this practice is to encourage staff and students to pursue excellence. Awards can be an incentive to motivate staff and students to perform at high levels and recognise achievements of staff and students. An established awarding scheme can keep staff and students motivated to contribute to the continuous improvement of teaching and academic performance.   Outcome The outcome of employing this practice is increased awareness of excellence in teaching and learning as well as student performance which promotes mutual learning among staff and among students.
27 Apr 2017
Academic Leadership / Institutional Governance And Management
Self-managed improvement for effective staff development
Individual teaching staff are encouraged to engage in self-managed improvement with reference to multiple sources of feedback.   Purpose The purpose of this practice is to promote effective staff development. A multifaceted evaluation of staff performance helps individual staff to identify areas of improvement. In addition to institute-wide review of staff performance, teaching staff can devise their own self-managed plans in a more responsive manner that are most relevant to their professional development. This practice enables teaching staff to get into a habit of self-reflection and encourages them to take ownership of their self-managed improvement plans, resulting in more commitment to achieving the development goals.  OutcomeThe outcome of this practice is effective professional development. Self-managed development plans complement the institutional staff development plan. As individual teaching staff advance through different career stages, self-managed development plans can be adjusted to best address their development needs.
07 Apr 2017
Online and Blended Education / Academic Leadership
Due recognition for online teaching efforts
An institution develops staff’s interest in teaching online and blended programmes by providing incentives, rewards and support.   Purpose The purpose of the practice is to provide appropriate incentives to staff to ignite their interest in online teaching. Staff play an important role to the success of online delivery. An institution needs to encourage staff to develop pedagogies and strengthen skills in the area of online teaching. To ensure the smooth running of online programmes, scheduled or just-in-time support to help their staff find solutions for the problems they encounter is important. Recognition of and rewards to staff to encourage them to pay extra effort, in addition to their normal teaching duties, in integrating new technologies in programme delivery through the online environment is another important priority.   Outcome The outcome of employing the practice is boosting staff’s enthusiasm in developing new pedagogies and integrating new technologies that make the most out of the online environment.
26 Aug 2022